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Payment Policy

At Iondesign, we accept Visa, Mastercard and Paypal payments.  Unfortunately, we do not accept AMEX at the moment. 

All charges will be in USD currency.  If an order is shipping to Canada the card will be billed in USD with provincial taxes when the billing address is in the USA.

Once as an order is placed, we charge your credit card.  Please note that there may be additional administrative, exchange or transaction fees charged by your credit card provider since we are a Canadian company.  For further information, please review the terms and conditions with your credit card provider.

Your credit card used for payment will be automatically charged for outstanding payment, including but not limited to overdue invoices and fees for additional services.

For any pre-orders awaiting back ordered items and custom orders, the full payment will be charged upon placement of the order.

When the transaction has been completed and the customer ask to change the credit card information or charge amount outside of 24 hours, there is a 3% transaction fee reduced from the refund.

All order including pre-orders awaiting backordered items and custom order the full payment will be charged upon placement of the order.

We do not accept cheques with a billing address outside of US or Canada.  Please certify your cheque at your local bank institution before mailing to Iondesign. Any cheques received without being certified, is not valid and will be void.