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Privacy Policy

Privacy Policy

IONDesign will update our Privacy Policy depending on the comments and feedback we receive and make sure that it will be indicated next to our Privacy Policy.  If there are any questions and concerns about our privacy policy or updates, we are happy to hear your feedback.  Contact our customer service department at

Information Collected

When an order is placed with IONDesign, we may ask for some personal information like your name, shipping address, phone number, email address, billing address, credit card number, SSN and expiration date.  The information received is for the following:

  • Process an order
  • Verify your identity for payment authorization
  • Contact you regarding your order status
  • Ship your order to you
  • Provide great shopping experience

 When an order is placed with IONDesign Furniture, we will send your name and address to your credit card company for confirmation to complete your purchase, and the third-party center to deliver you order.  We do not use your personal information to sell to mailing-list firms.

Opt-Out Policy

If you receive emails from us and prefer not to receive them, let us know as we will gladly opt out by emailing


At IONDesign Furniture, we are here to protect your privacy and personal information.  When you submit the information including credit card number, name and address to via your computer, it is encrypted with an SSL software. The IONDesign team constantly reviews our policies and ensures your information remain safe and secure.

Contact IONDesign Furniture

We want to make sure customer service experience as our priority and want to ensure you are satisfied with your purchase.  Feel free to send us questions and give us feedback to make sure we can improve on our service.

Directly contact us at IONDesign Furniture by email via “Contact Us” or writing to  We will always read every email and try to answer your question as soon as possible as your concerns and questions are important to us.  We may use your comments to improve the site and service or review the information.  IONDesign sincerely welcomes any testimonials about our service or products. 

Fraudulent Charge Protection

ION's customer's are protected with a third party service if fraud activity is detected. It will prevent use of your personal information and credit card to make purchase on

Legal Disclaimer

IONDesign furniture will only share your personal information when required by law or with good-faith that it is necessary in order to conform with the law.  If you have any questions about our privacy policy, please contact us at