All refunds are issued with the original method of purchase. When the original method of purchase is not available, we will issue an credit equals to the amount of refund. It will take approximately 8-10 business days for it to appear on your bank statement. IONDesign Furniture is not responsible for third party costs. Any returns received past 30 days from the date of receipt which includes damages or returns, cannot be refunded. Additional fees which includes shipping charges, custom or special order items, non-stock items are non-refundable. Standard shipping, special shipping or white glove delivery are non-refundable. We cannot accept any returns on customer or special furniture orders.
Items marked as "Final Sale" is non-refundable and cannot be exchanged for other items as the product is sold as the condition of as-is. Final Sale items are exempt from regular warranty policy. No exceptions can be made for "Final Sale" items.